link on JianShu

Hello there! Reach out to us right here, and we’ll get back to you as soon as we can!

Is there still any promotion for Global SIM Card? get one for one free?

The Welcome Wagon Hello there! Before we continue, can I get your name?

call me Max

The Welcome Wagon Can I also get your email address? In case we get disconnected, we can always get back to you.

you are a bot?

The Welcome Wagon Oops.. Can you enter a valid email address? xxx@xx.com

The Welcome Wagon Hang on Max! I will get the right person from my team to help you out.

Gino: Hi, Thank you for reaching out. The +1 SIM Card offer has ended. We are coming up with some exciting holiday promos very soon. So keep checking this space for more information. M: Thanks

Gino: You may try our FLASH30 code to get 30% off should purchase Gino: it’ll end on December 15th, 2019

M: another question: suppose I have received the Global SIMcard, how long the card will be valid before I top-up for the first time?

Gino: Card doesn’t expire Gino: Whenever you load credit onto your KnowRoaming account, that credit will last for nine months.

M: does this mean I have to reload at least every nine moths?

Gino: Yes, whatever remaining account balance will expire in 9 months. If you will reload before 9 months, it will reset the counter. Gino: Remaining balance gets carried over.

M: suppose I have $20 balance which should be expired at 20th Dec. If I reload $30 today, All my balance($50) will be valid for next nine moths ? or just the $30 is ?

Gino: You’ll have 9 months for the $50.00 M: OK, that’s it. Thank you very much.

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